Careers


 

CAREER OPPORTUNITIES

Griffis Residential is a growing company with a drive to succeed. If you have a passion for providing customers and business partners with the best possible experience, we want to talk to you. Griffis Residential provides a positive work environment and great opportunities for motivated and talented people.

Please email your resume to careers@griffisresidential.com for consideration. 
 

Griffis Residential Office Associates

Griffis Residential Office Associates are hard working team players who genuinely care about delivering “It’s about you” customer service quality to our customers, residents, and guests. Qualified candidates will demonstrate a proven positive attitude, basic marketing abilities, outstanding leasing and sales skills. Work priorities include the ability to organize administrative requirements, multi-task, communicate effectively, and lead by example.
 

Community Manager
Location:
No Current Openings

Work Requirements:
• Effectively supervises, trains, and delegates responsibility to community associates.
• Maintains budgeted occupancy, collections, and expenses.
• Approves all applications for residency according to the Griffis Residential qualification criteria.
• Supervises the Assistant Community Manager and Leasing Consultant(s) to confirm they have current working knowledge of customer activity, available apartments, market conditions, and the ability to meet the Griffis Residential leasing and customer service standards.
• Monitors completion of preventative maintenance schedules and other required service team work and• responsibilities.
• Reviews and evaluates the work performance of current associates and makes promotion, salary, and job termination recommendations to the Operations Manager(s).
• Cross trains leasing office associates (Leasing and Assistant Community Manager) in all areas of management to prepare them for career advancement opportunities.
• Maintains resident loyalty and retention programs according to budget.
• Manages leasing office associate work schedules and proactively adjusts work days and hours in response to drops in occupancy and increases in customer traffic.
• Submit on time all required reports, pricing and renewal recommendations and other information requested by the corporate office/owner.
• Acts as the first line of communication for on-site associates, residents and corporate office associates.
• Researches and shops the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits, etc. align with market conditions.
 
Qualification Requirements: 
A minimum of three (3) years multi-family or hospitality management experience as a General Manager, Manager or Assistant Manager.
A high school diploma or equivalent is required. College education, CAM or ARM certification preferred.
 
Assistant Community Manager
Location: 
No Current Openings
 
Work Requirements:
  • Communicating with existing and prospective residents via face-to-face interactions, iPad leasing and marketing standards, gathering prospect information via iPad and OneSite, newsletters and notices
  • Prepares and maintaining resident records and files including deposits, lease applications, leases, rent increases, late payments, collections, evictions, tenant move-ins and move-outs• Recommend rental rate adjustments or concessions to the Community Manager necessary to increase rental activity
  • Ensuring that grounds, vacant units and common areas are maintained in excellent condition
  • Assists the Community Manager in organizing community resident activities, preparing newsletters and maintaining the Griffis Residential resident loyalty and retention programs
  • Assists the Community Manager in decision making processes in order to gain and improve management knowledge up to and including responsibility for the consequences of these decisions. In the Community Manager’s absence acts as the Manager to organize daily work and manage community operations in compliance with policies, procedures, and business practices

Qualification Requirements: 
  • Three (3) years previous experience in property, apartment, hotel, hospitality or restaurant management, including a track record of leasing or sales
  • Accomplished at delivering world class 5 star customer service
  • Experience operating computer systems for property and/or hotel operations, logistics, finance and inventory
  • Bachelor’s degree (preferred), CAM or ARM Certification a plus
  • Willingness and ability to regularly work weekends
  • Reliable personal transportation
 
Leasing Consultant
Location:
Multi-Site - Colorado Market
Fitzsimons South - Aurora, CO
Westminster Center - Westminster, CO
 
Work Requirements:
• Consistent fulfillment of customer service standards and problem resolution requirements
• Develop informed product knowledge and understanding of the competitive market
• Leasing / sales tour presentations of apartments, apartment models, common areas, and amenities 
• Lease administration, paperwork completion, and resident record maintenance
• Assist with the general community operations
• Assist with general community marketing requirement

Qualification Requirements: 
At least one (1) year of multifamily apartment community operations, hospitality, sales, and / or retail management and / or sales experience preferred. 
Customer service experience preferred.
A high school diploma or equivalent is required. College education or NALP certification preferred.
Excellent verbal and written communication skills
Must be available to work weekends
 

Griffis Residential Service Team Associate

Griffis Residential Service Team Associates are hard working team players who genuinely care about delivering “It’s about you” customer service quality to our customers, residents, and guests. Qualified candidates will participate in daily community inspections and communicate findings to the Community and Service Managers.

Service Technician
Location:
North Creek - Bothell, WA
3100 Pearl - Boulder, CO

Work Requirements:
• Performs all necessary apartment repairs to make ready apartments for move-in. Reports repairs that may require contracting; This includes but is not limited to trash removal, painting, minor plumbing, electrical, HVAC, appliance, vinyl/carpet repair and carpentry. 
• Responds in a timely manner to repair or contract repairs to fulfill resident service requests. 
• Responds to emergency repair or contract requirements within a thirty (30) minute maximum response time. 
• Assures compliance with all OSHA, EPA, Federal, State or local codes and guidelines. 
• Completes daily pool and spa preventative maintenance. Accurately monitors the chemical balance and keeps accurate records of all pool and spa preventative and repair related activities. 
• Completes repairs and preventative maintenance program requirements including: Inspection of and repair to HVAC, plumbing, electrical, roofs, gutters, windows, screens, concrete drain pans, doors, landscape areas, landscape drainage, asphalt, parking lots, sidewalks, lighting, building fascia, hand rails, stairways, sprinkler system, timers, recreational facilities such as pools and spas, appliances, etc. 
• Participates in litter pick up from community interiors, exteriors and common areas. 
• Removes snow and ice from required areas and applies ice melt when needed. 
• Responsible for care and timely maintenance of all equipment entrusted to his/her care. 
• Performs any additional duties assigned by the Service Manager and Community Manager and accomplishes related tasks in a timely manner. 

Qualification Requirements:
A minimum of one (1) year experience in multifamily maintenance, hospitality maintenance, make ready preparation, minor electrical repairs, plumbing, pool maintenance and servicing.
 
Service Manager
Location:
No Current Openings
 
Work Requirements:
 
• Professionally manage, train, and lead a team of Service Technicians and Groundskeeper.
• Required to deliver quality customer service according to established industry and company standards.
• Service requests fulfillment and management.
• Apartment make ready fulfillment and management.
• HVAC system and pool maintenance.
• Budget evaluation and compliance.

Qualification Requirements:
• Proven leadership, time management, and organization skills.
• Ability to multi-task in a fast paced and demanding customer service environment.
• At least one (1) year of multifamily apartment community maintenance or hospitality maintenance preferred.
• Repair diagnostics and fulfillment of apartment make readies, electrical and plumbing system repairs.
• HVAC and CPO certification are required.
• A high school diploma or equivalent is required.
 
Groundskeeper
Location:
No Current Openings

Work Requirements:
• Maintains community grounds, common areas, landscaping and surrounding areas in clean condition and good repair.
• Fufill the Griffis Residential "It's About You" customer service standards.
• Maintains the community, grounds, landscaping and common areas in a manner that will make a positive first impression on customers and residents.
• Read, understands, and complies with product safety labels, community policy and procedure manuals. 
• Provides quality customer service and communicates with residents, clients, associates, and other business contacts in a friendly manner.
• Must be able to effictively communicate, comprehend, speak and read English.
• Inspects the entire community to the property lines, the main and secondary entrances, and tour the path to the model homes, amenities, pool, spa and clubhouse and office areas to ensure they are neat, clean and free of trash/debris.
• Immediately picks up litter including pet waste and cigarette butts, from any exterior and common areas. 
• Performs light landscaping duties such asa sprinkler adjustment, repair, trimming of trees and shrubs, replacement of sod, fertilizer and watering of plants.
• Maintains all dumpster areas to ensure trash is properly disposed of and that the surrounding areas are neat and clean.
This does not represent all duties and responsibilities of the groundskeeper position
 
Qualification Requirements:
  • A minimum of one (1) year experience in multifamily housekeeping, hospitality or similar industry.

  • CPO certification if not at time of employment, required within the first six (6) months of employment at Griffis Residential.

  • The equivalent to a high school degree or higher 

 
Housekeeper
Location:
No Current Openings

Work Requirements:
• Ability to evaulate and fufill community and apartment cleaning needs and to demostrate attention to detail.
• Fufill the Griffis Residential "It's About You" customer service standards.
• Supports the service team in maintaining the cleanliness of the community, amenities, clubhouse(s) offices and apartments to the highest level of cleanliness. 
• Read, understands, and complies with product safety labels, community policy and procedure manuals. 
• Provides quality customer service and communicates with residents, clients, associates, and other business contacts in a friendly manner.
• Must be able to effictively communicate, comprehend, speak and read English.
• Maintains community standards for cleanliness; including the clubhouse(s), model units, fitness center, business center, service team workshop, leasing office and all areas of the community. 
• Fufills apartment make ready cleaning processes and standards using the make ready checklist. 
• Touches up make ready apartments that have been ready for more than a week including: dusting, vacuuming, wiping down and freshing up. 
• Ensures MSDS sheets are up to date and chemicals are properly labeled.
 
Qualification Requirements:
A minimum of one (1) year experience in multifamily housekeeping, hospitality or similar industry.
The equivalent to a high school degree or higher.
 
 
Renovation Specialist
Location:
No Current Openings
 
Work Requirements:
•Performs the work necessary to renovate and remodel the communities within a specified geographic region.
•Performs technical and mechanical work to refurbish and rebuild internal and external community buildings, grounds, amenities, and common areas. Meets Griffis Residential standards for cleanliness, appearance, and safety.
•Performs all renovations to communities including but is not limited to drywall, painting, minor plumbing, electrical, appliance, vinyl/carpet repair, cabinetry and carpentry.
•Responds in a timely manner to complete assigned projects.
•Assures compliance with all OSHA, EPA, Federal, State or local codes and guidelines.
•Responsible for care and timely maintenance of all equipment entrusted to his/her care.
•Performs other duties specified by management.
•Complies with Griffis Residential safety and risk-management policies.   Attends and participates in routine safety meetings, completes required OSHA training and other safety related laws and requirements. Promptly and accurately reports accidents and incidents.
•Fixes and replaces parts to support cost-cutting and expense control programs. Prevents waste of materials and supplies, and practices the correct tools and equipment use.
•Performs all duties assigned by management whether or not they are a part of this job description.
•Accepts responsibilities assigned by management and accomplishes related tasks in a timely manner.

Qualification Requirements:
The equivalent to a high school degree or higher.
A minimum of one (1) year experience in construction, renovations or similar experience.
Must be a team player, willing to take instruction and adaptable throughout the day to work on several tasks.
Ability to travel to various properties within each market.
Must have reliable transportation.
 

Griffis Residential Corporate Associates

 
Operations Support Specialist
Location: Denver Corporate Office
 
Principal Responsibilities: 
  • Support community staffing gaps as needed. 
  • Complete quality assurance reviews at each Griffis Residential community a minimum of twice per year and present data and findings to the Operation Managers for review. 
  • Supports the Director of Customer Experience through reviewing and listening to customer concerns and assisting with the CPR (customer problem resolution) process. 
  • Assists in the coordination of and execution of acquisition and disposition transactions.
  •  Research projects, performs analysis and reports requested by management. 
  • Facilitate Onesite training for new associates and mentoring existing associates at the community manager’s request. 
  • Review and accept Onesite screening over-rides for no record or criminal results per the Applicant Screening Criteria. 
  • Assists with Onesite issues occurring on site, trouble shooting and elevating issues to Real Page that cannot be resolved in house.
  •  Facilitate management of Compliance Depot, ensures community compliance and insurance standards are consistent, answers community manager questions and communicates with company needs or compliance issues with our account representative. 
  • Reviews incident reports and forwards insurance claims to the appropriate party. 
  • Coordination of portfolio initiatives and actions such as the community marketing material, ordering uniforms and cost savings measures. 
  • Maintains vendor relationships and coordination of contracts and service agreements and organization in community folders of current and previous contracts and agreements. 
  • Assists in implementation of operation initiatives, company standards and online manual updates and additions. 
  • Prepares yearly personal property tax returns for all communities.
  •  Manages the Griffis Residential Store and oversees new associates receiving appropriate uniforms prior to their first work day.
  •  Perform any other duties as assigned by the Operations Managers or other Executive Officers.
 
General Summary of Associate Responsibility: 
  • Supports a team of Operations Managers, Director of Customer Experience and the Chief Operating Officer with project management, onsite support, training, task completion and follow up. 
  • Supports the on-site teams with one-site screening and other issues, vendor qualification and compliance, customer service issue resolution, implementation of operating initiatives, and staffing coverage. 
 
Knowledge / Skills / Ability: 
  • Excellent communication skills 
  • Requires excellent knowledge and proven experience working with Microsoft Outlook, Excel, PowerPoint, Word and Publisher. 
  • Ability to establish priorities, manages time effectively, work and proceed with objectives and projects independently. 
  • Onesite experience preferred 
  • Ability to comprehend legal documents and carry out related contracts and service agreements under the direction of the Operations Manager and Chief Operating Officer. 
 
Preferred Education and Experience:
  •  A minimum of one (1) year multi-family or hospitality management experience preferred. 
  • A high school diploma or equivalent is required. College degree, CM or ARM certification preferred.
  
Operations Manager
Location:
No Current Openings 
 
Work Requirements:
  • Support Community Manager’s development of annual budgets for the communities comprising the assigned portfolio, and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the accounting department, Chief Operating Officer and others to address and resolve gaps in the financial performance of the portfolio. 
  • Ensure that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting communities, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results. 
  • Conduct associate coaching and counseling when necessary (with proper support and witnesses) ensuring confidentiality in handling these issues. 
  • Oversee the appropriate and adequate staffing at each community and supervises the acquisition, development, and management of community team members. 
  • Promote owner and investor satisfaction and retention through timely reporting and on-going communication about the performance of the communities and responds quickly and with urgency to owner/investor concerns, questions, issues, and requests. 
  • Ensure that the appearance and physical aspects of the communities meet Griffis Residential standards through routine site and safety inspections, and communicates concerns and requests for capital as needed to provide for the physical upkeep of each community in the portfolio. 
  • Coordinate work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts and monitoring progress.
  •  Perform any other duties as assigned by the Chief Operating Officer or other Executive Officers. 
     

Qualification Requirements: 

  • A minimum of five (5) years experience as a Regional or Operations Manager and/or on-site Community Manager in multi-family housing.
  • College education, CAM or ARM certification preferred. A high school diploma or equivalent is required.
  • A current driver’s license